Multiple airlines experienced computer outages nationwide, temporarily disrupting customers trying to book travel on Friday.
American Airlines, the world’s largest airline, responded on Twitter to several frustrated customers trying to book travel or check into their flights, alerting them to a system crash.
“We’ll get everyone on board and have you in the air just as quickly as possible,” the airline tweeted at a customer experiencing technical issues.
Most customers complained on social media that they couldn’t access the airline’s app or website to book a reservation or check into their flights around the country.
Just before 1 p.m. Friday, the major airline advised customers that the issue was resolved and was the result of a glitch with Sabre, the technology company that provides booking services to airlines.
“Earlier today, Sabre had a brief technical issue that impacted multiple carriers, including American. This technical issue has been resolved. We apologize to our customers for the inconvenience,” American Airlines said in a statement provided to the Daily News.
Sabre confimed that they experienced a system issue on Friday, but it was quickly resolved.
“However, we do know that some travel plans were interrupted and for that we do apologize,” Heidi Castle said in an email to the Daily News.
Alaska Airlines and JetBlue Airways also reported computer problems on Friday.
Alaska Airlines said Friday morning they were working “to have this outage addressed as soon as possible,” according to Seattle’s KIRO 7.
[Source:-New Yourk Daily news]